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Terms & Conditions

Last updated: 5 November 2026

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These Terms and Conditions apply to your use of the Apex Commercial Exhaust Pty Ltd website at apexcommercialexhaust.com.au. By using this website, you agree to these terms. If you do not agree, please do not use the website.

In these terms, “Apex”, “we”, “us” and “our” mean Apex Commercial Exhaust Pty Ltd, and “you” means the person or business using the website.

1. Information on this website

The content on this website is general information about our commercial kitchen exhaust cleaning services. It is not engineering, legal, insurance, regulatory or fire safety advice, and it does not take into account the circumstances of your premises.

References to AS 1851 and fire safety are provided for general information only. Cleaning documentation is not a guarantee of regulatory compliance, insurance acceptance or fire safety certification. Any formal certification must be issued by an appropriately authorised person where required. You should seek advice from appropriately qualified professionals about the requirements that apply to your kitchen.

We take care to keep the website accurate and up to date, but we do not warrant that all content is complete, current or free of errors.

2. Enquiries, quotes and services

Submitting an enquiry or quote request through this website does not create a contract and does not book a service. Content on this website is not an offer to supply services at a particular price.

Any quotation we provide is based on the information available to us, such as the number and size of canopies, duct length, exhaust fan configuration, grease accumulation and access. A quotation may need to be reviewed if the condition of the system or the access on site is different from what was described.

Our services are provided under the terms set out in our written quotation or service agreement with you. If there is any inconsistency between these website terms and that quotation or agreement, the quotation or agreement applies to the services.

3. Scope of cleaning

We clean all accessible and reachable areas of the kitchen exhaust system within the agreed scope of work. Some parts of a system may not be safely accessible without additional access panels, equipment or building works. Where we identify areas that cannot be safely reached, we aim to note them in your service documentation.

Kitchen exhaust cleaning generally requires the relevant cooking and extraction equipment to be shut down and made safe while the work is carried out.

4. Service areas, bookings and the suburb checker

The suburb and postcode checker and the service-area information on this website are a guide only. Service availability, scheduling and after-hours appointments are subject to confirmation and depend on location, scope of work and existing bookings.

5. Photographs and results

Photographs on this website illustrate the type of kitchen exhaust cleaning work we carry out. Results vary depending on the condition of each system, the amount and type of grease accumulation, the materials involved and access.

6. Intellectual property

The content of this website, including text, logos, photographs and design, is owned by or licensed to Apex Commercial Exhaust Pty Ltd. You may view and print pages for your own business use. You must not copy, reproduce, modify or republish website content for commercial purposes without our written permission.

7. Acceptable use

You must not use this website in a way that is unlawful, that interferes with its operation or security, or that submits false, misleading, offensive or spam enquiries.

This website may link to third-party websites and services, such as Google, social media platforms and map services. We are not responsible for the content, availability or privacy practices of those websites, and a link does not mean we endorse them.

9. Liability

To the extent permitted by law, Apex is not liable for any loss or damage arising from your use of, or reliance on, this website or its content.

Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or any other law that cannot be excluded. Where our liability cannot be excluded but can be limited, it is limited to the extent permitted by law.

For more about your consumer rights, visit the Australian Competition and Consumer Commission (ACCC).

10. Privacy

Personal information you provide through this website is handled in accordance with our Privacy Policy.

11. Governing law

These terms are governed by the laws of Victoria, Australia. You agree to the non-exclusive jurisdiction of the courts of Victoria.

12. Changes to these terms

We may update these terms from time to time. The current version will always be published on this page, with the date it was last updated. Continuing to use the website after a change means you accept the updated terms.

13. Contact us

Apex Commercial Exhaust Pty Ltd
58 Oakes Avenue, Clayton South VIC 3169
Phone: 0422 111 579
Email: apexcommercialexhaust@gmail.com